Vol: 11, Issue: 4 2021

Page: 020-037

Crisis Management in The Directorate of Human Resources Management of The Iraqi Ministry of Interior

Aziz Saeed Dafar, Prof. Dr. Salma Hatyta Raheemah

The research aims to identify the theoretical foundations of both strategic flexibility and its impact on crisis management in the Iraqi Ministry of Interior - Directorate of Human Resources Management. The researcher distributed (170) questionnaires to the research community represented by (the Directorate of Human Resources Management in the Iraqi Ministry of Interior) on a sample The questionnaire was formulated according to the five-point Likert scale, and a number of statistical methods were used, represented by (arithmetic mean, simple regression coefficient, multiple regression coefficient, exploratory factor analysis, Cronbach's alpha scale, percentages, coefficient of variation, coefficient of determination, and standard deviation). The data was analyzed through the programs (AMOS V.23 & V. 23 SPSS), and the research reached a number of conclusions, the most prominent of which is strategic flexibility a positive contribution to crisis management in the Directorate of Human Resources Management of the Ministry of Interior, due to its ability to adapt and deal with various crises. Although not up to the level of ambition, as there are crises that are not controlled and in which factors overlap. The most prominent recommendations are the necessity of having information protection programs and collecting them in an orderly manner to benefit from them later in strengthening their information systems to develop their services, as well as organizing their communication in a horizontal and vertical manner between their departments and units, respectively, to achieve their goals in quickly adapting to changing environmental conditions, facing crises and the need to limit procedures Routine and the use of electronic administration in the provision of services to the community.