International Journal of Transformations in Business Management

(By Aryavart International University, India)

International Peer Reviewed (Refereed), Open Access Research Journal

E-ISSN : 2231-6868 | P-ISSN : 2454-468X

IMPACT FACTOR : 5.987 | SJIF 2020: 6.336 |SJIF 2021 : 6.109 | ICV 2020=66.47

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Abstract

Vol: 3, Issue: 2 2013

Page: 01-05

Study of Customer Relationship Management in Insurance Sector in India

Suryawanshi Vaishali Kerbarao

Collaborative CRM The collaborative interfaces (e-mail, conferencing, char, real-time applications) that facilitate the interaction between a company and its customers, as well as within the business itself when dealing with customer information (e.g. customer service to sales, sales to marketing).

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