Vol: 2, Issue: 3 2012

Page: 11-16

Comparative Physio-Chemical Analysis of Yamuna River, Delhi, at Okhla Barrage in Pre-Monsoon & Post-Monsoon Season

Satvir Singh

Developing a talented workforce is essential to sustainable competitive advantage. Hence, a company that creates a talented workforce and implements suitable quality service programs is likely to succeed in a globally competitive economy (Kundu and Vora, 2004). Organizations are participants in talent wars in which rewards go to those companies who can attract, develop, use, and retain talent globally (Brake, 2005). A customer’s decision to be loyal or not to be loyal is the sum of many small encounters with a company and it is the company employees who control these small encounters (Horibe, 1999).