International Journal of Transformations in Business Management

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Abstract

Elaborating the Need of Cross-Cultural Training for Working in Cross-Cultural Contexts

Dr. Hsiu-ching Ko

Assistant professor Department of Mass Communication Chang Jung Christian University Tainan City, Taiwan

18-33 Vol: 5, Issue: 3, 2015
Receiving Date: 2015-05-28
Acceptance Date: 2015-06-29
Publication Date: 2015-07-31
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Abstract

Adopting a qualitative, in-depth interview approach, this study aims to explore factors which can best
address the need of cross-cultural training for effectively working overseas. The data were collected
through semi-structured interviews from 15 Taiwanese expatriate managers. The results yield three themes
found to be critical factors which can demonstrate that cross-cultural training is worth the investment by
multinational corporations. This study makes a contribution to the international human resource
management on addressing the importance and need of cross-cultural training for the effectiveness of
expatriate managers by adding the perspectives of non-Western expatriate managers. The results
recommend that multinational corporations should incorporate the development of cultural awareness,
interpersonal communication skills, and English ability into cross-cultural training programs both in the
stages of pre-departure and pos-arrival.

Keywords: Expatriate manager; Cross-cultural training; Cross-cultural competence; Cross-cultural adjustment; multinational corporations

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