Vol: 13, Special Issue 2023

Page: 147-160

The Role of Information Technology in Enhancing the Core Capabilities of Human Resources: An Exploratory Study

Ali Saadoon Ali, Hadeel Qasim Oleiwi, Hussein Ali Kazem

http://doi.org/10.37648/ijtbm.v13i05.011

The research aims to shed light on analyzing and diagnosing the relationship of correlation and influence between the variable of information technology and the variable of the core capabilities of human resources. As the main research problem was represented in the following question (Is there a correlation and influence relationship between information technology and the core capabilities of the human resource) and for the purpose of explaining the relationship between the main research variables, two main hypotheses of correlation and influence were formulated. The questionnaire was adopted as a main tool for data collection and analysis, and the questionnaire was subjected to validity and reliability tests, as the sample included (82) people who worked in a number of private hotels in the holy city of Kadhimiya - Baghdad. To analyze the data, the statistical software Spss and Excel were used. Among the statistical methods used in the analysis were (the arithmetic mean, frequencies, coefficient of variation, standard deviation, Spearman's correlation coefficient, and simple linear regression( . The researcher reached a number of results, among which there is a high level of interest among private hotel administrations in the holy city of Kadhimiya, Baghdad, for information technology in its sub-dimensions. In addition to the existence of a significant correlation and direct effect between information technology and the fundamental capabilities of the human resource of the surveyed institutions.