Vol: 4, Issue: 1 2014

Page: 17-22

Conflict Resolution

Radhika Kapur

The purpose of writing this research paper is to communicate information about conflicts and the conflict resolution procedures. Conflicts are universal part of ones life and they take place everywhere within every kind of setting, but the individuals are required to possess certain skills and attributes in order to minimize conflicting situations. Conflict within itself is neither considered good nor bad; however the manner in which the parties handle the conflict determines whether it is constructive or destructive. When conflicts are resolved with mutual understanding and coordination between the parties then it is stated to be constructive but sometimes conflicting situations take the form of a war then it proves to be destructive. Conflict resolution methods, skills, sources of conflict and methods of conflict resolution are the points that have been highlighted in this research paper.