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Abstract

Evaluating the Impact of Telework on Improving Employee Performance - a study in a number of companies for Internet services in Iraq

Widyan Hassan Hamza

Al Iraqia University , College of Administration and Economics , Business Management Department, Iraq.

Prof. Dr. Salahaldeen Hussein Salih

Al Iraqia University , College of Administration and Economics , Business Management Department, Iraq.

118-135 Vol: 12, Issue: 1, 2022
Receiving Date: 2022-01-24
Acceptance Date: 2022-02-16
Publication Date: 2022-02-19
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http://doi.org/10.37648/ijtbm.v12i01.007

Abstract

The study aimed to determine the level of correlation and influence between the dimensions of remote work and the performance of employees in the search community companies. Which includes companies (Earthlink), (Supercell), (Al-Jazeera), (Ornit) and (Hrins), which are specialized in providing Internet services to the beneficiaries in Baghdad, and the study sample was determined using The comprehensive inventory method in view of the limited number of targeted employees, who numbered (119) individuals. The study adopted the descriptive analytical approach, as data and information were collected through the questionnaire, which was a major tool in data collection, in addition to personal interviews with the concerned departments and workers in those companies. The data was processed statistically through the statistical analysis program (SPSS.25) and the extension (AMOS), as a number of statistical methods were used in the field of descriptive and analytical statistics. The study reached a number of results, the most prominent of which was the presence of significant correlation and impact relationships between the independent variables (remote work), the dependent (worker performance),One of the most prominent conclusions was that the respondents views were in general agreement on most of the paragraphs of the questionnaire, which indicates a high harmony among the employees of the companies surveyed by virtue of the great symmetry in the field of activity, and the tendency in this agreement was in favor of the main variable (remote work). Presented search several recommendations and proposals that would advance the reality of companies' work to provide a better service that meets the needs and aspirations of the beneficiaries.

Keywords: Telework; employee performance; Internet services in Iraq

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